1. How many packs are included in each carton? What are the dimensions of your standard cartons?

Each pack weighs 1 kg, and there are 10 packs per carton.

2. What are the dimensions of your banana leaves? How do you ensure the quality of your banana leaves?

The dimensions of banana leaves may vary seasonally, typically ranging from 7 to 12 inches in width, while we implement strict quality control processes from sourcing to packaging to ensure only top-quality leaves are delivered to our customers.

1. What is your production capacity for banana leaves?

Our production capacity averages 240 tons per month during peak seasons. We are well-equipped to supply large quantities suitable for both local and international markets, ensuring we meet our customers' needs throughout the year.

1. What is the shelf life of fresh and frozen banana leaves?

Fresh banana leaves stored at refrigerated temperatures (0-10 degrees Celsius) can remain fresh for up to 5 days, starting from the date of shipment.

Vacuum-sealed banana leaves kept at a frozen temperature of -18 degrees Celsius can retain their freshness for up to 12 months.

2. What are the best practices for storing products to extend shelf life of banana leaves?

Vacuum-sealed banana leaves stored at a freezing temperature of -18 degrees Celsius can extend their shelf life up to 12 months

3. Do you offer sustainable sourcing practices for your banana leaves?

Yes, we prioritise sustainable sourcing by working directly with local farmers who follow environmentally-friendly practices.

1. What are banana leaves used for?

Banana leaves are commonly used for wrapping food, traditional cultural ceremonies, serving dishes, and in various culinary practices, particularly in Southeast Asian cuisines.

2. How do I unpack vacuum-sealed banana leaves that have been stored at freezing temperatures?

• Remove from Freezer: Take the vacuum-sealed bag of banana leaves out of the freezer.
• Leave at Room Temperature: Allow the vacuum-sealed package to sit at room temperature for approximately 1-2 hours. This will help gradually warm up the leaves.
• Use Cold Water: Alternatively, if you need to defrost them more quickly, you can place the sealed bag in a bowl of cold water. Make sure the bag is well-sealed to prevent water from entering. Change the water occasionally to maintain a cool temperature. Avoid using heat sources to prevent cooking or altering their texture.
• Check for Softness: Once the leaves feel soft and pliable, they are ready to be unpacked.
• Open the Package: Carefully cut open the vacuum-sealed bag and gently remove the banana leaves for use.

Always handle the leaves with care to avoid tearing them.

After unpacking vacuum-sealed banana leaves, it is best to use them within 24 hours if stored in the refrigerator. If you cannot use them within this period, consider re-sealing any unused leaves and freezing them again to preserve their quality.

1. Why should you choose to purchase from us instead of our competitors?

Choosing to purchase from us offers several distinct advantages:

• Premium Quality: Our banana leaves are of the highest quality, showcasing superior appearance and durability. They are carefully selected to ensure vibrant color, flexibility, and resilience, making them ideal for a variety of culinary and packaging uses.
• Exceptional Customer Service: Our dedicated team is always available to assist you with any inquiries, ensuring a seamless purchasing experience.
• Competitive Pricing: We offer competitive pricing that reflects the premium quality of our products without compromising on value.
• Sustainability Practices: We are committed to sustainable sourcing and environmentally friendly practices, making us a responsible choice for your business.

2. How can I purchase banana leaves from your company?

You can reach out to our sales and customer service team for inquiries regarding both small and bulk orders, as well as any other inquiries at:

Email: paam@wildleaforigins.com

Phone: +66-86-413-1951

3. What are the shipping options for banana leaves?

We offer various shipping options, including air, sea and land freight, depending on urgency and destination.

4. What is the typical lead time for orders?

Lead times may vary depending on order size and shipping location, but we ensure that goods are freshly packed and ready to ship within 3-4 business days of order confirmation.

5. Can you provide custom packaging or branding for bulk orders?

Yes, we offer custom packaging options for bulk orders to meet your branding requirements, with a minimum order quantity (MOQ) of 1,000 kg.

6. What should I do if there is an issue with my order?

If you experience any issues with your order, please contact our sales and customer service team immediately so we can address your concerns and resolve any problems.

Email: paam@wildleaforigins.com

Phone: +66-86-413-1951

7. Can I request a sample to evaluate the quality of the banana leaves?

Yes! We can send a free sample, but you will need to cover the freight costs.

8. Where can I find your retail store?

Our retail store is located at TalaadThai Market. We suggest our customers to schedule an appointment with our sales and customer service team in advance of your visit.

Email: paam@wildleaforigins.com

Phone: +66-86-413-1951

1. What is the cost of banana leaves?

Prices vary based on quantity, order specifications, and seasonal factors. Please contact our sales department for a detailed quote tailored to your needs.

Email: paam@wildleaforigins.com

Phone: +66-86-413-1951

2. What payment methods do you accept?

We offer a variety of payment options, including Letters of Credit (L/C), Prepayment Wire Transfers, Prepayment Credit/Debit Card Payments, and Cash in Advance.

Email: paam@wildleaforigins.com

Phone: +66-86-413-1951